Packaging & Shipping
Packaging.
Our products can be heavy or delicate. They need bespoke packing to ensure they reach customers undamaged. Our packaging is 100% recyclable and our business has committed to sustainable practices. Reducing our carbon footprint and using less energy.
The packaging and it’s design is for reuse when returning products. Please keep all packaging until the transaction is complete. *see T&C’s
Shipping.
Where possible, packages get delivered by couriers with a carbon neutral operation. We will hand deliver in London using electric vehicles. We aim to ship your order within 3 days when in stock. Most of our products get made in small batches but if we have no stock, your products get made to order.
Each product gets assigned one of three flat rates for postage & packaging per item. We discount these rates for multiples delivered to the same address up to £300.00. Customers who spend £300.00+ qualify for subsidised shipping.
Excludes larger items like furniture which need specialist packaging or an assisted delivery. This gets charged according to location in the U.K.
U.K Flat rates:
Heavy or Delicate: £17.99
Medium: £7.99
Small: £2.75
Subsidised shipping: on orders over £300.00
